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We offer Next Working Day Delivery (Mon-Fri) for an additional charge of £3.99. Delivery will be via DPD and orders must be placed before 3.45pm for same day dispatch. Orders placed after 3.45pm will be dispatched the following working day using this service.
Where possible, we do try to dispatch all orders placed up until the courier arrives at 4pm for our daily collection, but only those placed before 3.45pm will be guaranteed for dispatch that day.
Please Note: Any orders placed on a Friday before 3.45pm will be delivered on Monday. Orders placed after 3:45pm on Friday or during the weekend are dispatched on Monday for delivery on Tuesday. Orders are not processed or dispatched on a Bank Holiday.
We offer Guaranteed Saturday Delivery (available for selection between 4pm Thursday and 4pm Friday) for an additional charge of £5.99. Delivery will be via DPD and orders must be placed before 4pm on Friday to be dispatched in time for Saturday delivery.
Please Note:Please Note: Orders placed after 4pm will be presumed to require delivery on the next available Saturday. If you wish to switch this to a Next Weekday delivery instead, please get in touch.
We offer a FREE 2-3 day courier (Mon-Fri) as standard. Orders placed before 3:45pm will be dispatched the same day and orders placed after 3:45pm will be dispatched the following working day using this service.
Where possible, we do try to dispatch all orders placed up until the courier arrives for the daily collection, but only those placed before 3:45pm will be guaranteed for dispatch that day and will receive priority packing.
We offer a 2-4 day courier (Mon-Fri) service to some postcode areas in Scotland's highlands, islands and northern areas. Delivery will be via DPD and orders placed before 3pm will be dispatched the same day, where possible. Orders placed after 3pm will be dispatched the following working day using this service.
Please check your postcode using this DPD Guide for more detailed information.
Where possible, we do try to dispatch all orders placed up until the courier arrives for the daily collection, but only those placed before 3pm will be guaranteed for dispatch that day.
Due to Brexit, we expect Customs import charges will be due on parcels crossing the border into Europe from the UK. We are still offering European delivery for the time being and this service will be assessed on a regular basis. Smaller parcels may be sent via Royal Mail International Priority with larger parcels sent via DPD European Road service. However, both services are likely to encounter import charges at ports and borders for the forseeable future.
| Destination | Cost | Delivery Method |
|---|---|---|
| Channel Islands | £17.00 | 2 Days via Road |
| Austria | £14.00 | 3-5 Days via Road |
| Belgium | £13.00 | 2-4 Days via Road |
| Bulgaria | £26.00 | 4-7 Days via Road |
| Croatia | £20.00 | 4-6 Days via Road |
| Czech Republic | £16.00 | 3-5 Days via Road |
| Denmark | £14.00 | 3-5 Days via Road |
| Finland | £20.00 | 4-6 Days via Road |
| France | £13.00 | 2-4 Days via Road |
| Germany | £13.00 | 2-4 Days via Road |
| Gibraltar | £50.00 | 3-5 Days via Road |
| Greece | £26.00 | 5-9 Days via Road |
| Hungary | £20.00 | 4-6 Days via Road |
| Ireland | £15.00 | 2 Days via Road |
| Italy | £16.00 | 3-5 Days via Road |
| Netherlands | £13.00 | 2-3 Days via Road |
| Poland | £20.00 | 4-6 Days via Road |
| Portugal | £20.00 | 4-6 Days via Road |
| Romania | £26.00 | 2-3 Days via Road |
| Slovakia | £16.00 | 3-5 Days via Road |
| Slovenia | £20.00 | 4-6 Days via Road |
| Spain | £16.00 | 3-5 Days via Road |
| Sweden | £20.00 | 4-6 Days via Road |
| Estonia | £20.00 | 4-6 Days via Road |
| Latvia | £26.00 | 4-6 Days via Road |
| Lithuania | £26.00 | 4-6 Days via Road |
| Luxembourg | £13.00 | 2-3 Days via Road |
| Monaco | £25.00 | 3-5 Days via Road |
Orders placed up until 3pm, Monday to Friday, will be dispatched the same day. We will attempt to dispatch orders placed after 3pm depending on our courier collection, but this is not guaranteed.
Orders placed after 3pm will be dispatched the next working day (Mon to Fri dispatch only). Any orders placed after the cut-off time on Friday or orders placed on Saturday, Sunday and Bank Holidays will be dispatched on the next available working day.
All cable orders will normally be sent via courier and will require a signature. Deliveries can be received up until 6.30pm. Please ensure there will be somebody available at the delivery address to sign for the parcel on the day of delivery. Once your delivery has been allocated a time of expected arrival by the courier, you will receive an email or text (depending on the information you supplied at the time of ordering) with online tracking information and details of your 1 hour delivery slot.
In the event of a failed delivery, you should receive a 'failed delivery' card with details on how to proceed. You may also receive a text message or email with the option to re-arrange delivery for a convenient day.
Unless otherwise instructed, your parcel will be returned to the depot after a failed delivery and re-delivery may be attempted once again before being returned to us. In this instance, we will attempt to contact you to arrange re-delivery, where we reserve the right to charge a re-dispatch fee.
Smaller items such as cable accessories may be sent via Royal Mail post.
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