Delivery Information

Delivery Options

Next Working Day Delivery - £5.00

We offer Next Working Day Delivery for an additional charge of £5.00. Delivery will be via Parcelforce 24 and applies to orders placed before 3pm.

2-3 Day Courier - FREE

We offer FREE 2-3 Day Courier as standard! Delivery will be via Parcelforce 48 (Some smaller items may be dispatched via Royal Mail 1st Class).

We also ship to Europe!

Shipping costs and delivery times differ depending on the destination country.

The European Delivery table below shows the estimated delivery time from the day your order is dispatched. These timescales are a general guide and we do ask that you contact us if your order isn't received within this time.

Channel Islands £9.00 2 Days via Road
Austria £18.00 3-5 Days via Road
Belgium £9.00 2-4 Days via Road
Bulgaria £24.00 4-7 Days via Road
Croatia £24.00 4-6 Days via Road
Czech Republic £18.00 3-5 Days via Road
Denmark £15.00 3-5 Days via Road
Finland £18.00 4-6 Days via Road
France £12.00 2-4 Days via Road
Germany £9.00 2-4 Days via Road
Gibraltar £44.00 3-5 Days via Road
Greece £29.00 5-9 Days via Road
Hungary £18.00 4-6 Days via Road
Ireland £9.00 2 Days via Road
Italy £14.00 3-5 Days via Road
Netherlands £8.00 2-3 Days via Road
Poland £18.00 4-6 Days via Road
Portugal £21.00 4-6 Days via Road
Romania £25.00 2-3 Days via Road
Slovakia £18.00 3-5 Days via Road
Slovenia £18.00 4-6 Days via Road
Spain £20.00 3-5 Days via Road
Sweden £18.00 4-6 Days via Road
Estonia £18.00 4-6 Days via Road
Latvia £19.00 4-6 Days via Road
Lithuania £22.00 4-6 Days via Road
Luxembourg £8.00 2-3 Days via Road
Monaco £13.00 3-5 Days via Road

Dispatch Information

Orders are processed during our working hours of 9am-5pm, Monday to Friday.

Any orders placed after the cut-off times below will be dispatched the next working day. Any orders placed after the cut-off times below on Friday, Saturday, Sunday or Bank Holidays will be dispatched on the next available working day.

All cable orders will normally be sent via courier and will require a signature. Please ensure there will be somebody available at the delivery address to sign for the parcel on the day of delivery. Once your delivery has been allocated a time of expected arrival by the courier, you will receive an email or text (depending on the information supplied at the time of ordering) with online tracking information and details of your 1 hour delivery slot.

In the event of a failed delivery, you should receive a 'failed delivery' card with details on how to proceed. Your parcel will be returned to the depot and re-delivery may be attempted again before being returned to us. In this instance, we will attempt to contact you to arrange re-delivery where we reserve the right to charge a re-dispatch fee.

Orders placed after 3pm on a Friday or over the weekend will be processed on the following Monday (or Tuesday in the event of a Bank Holiday). For more information or if your order has not arrived as expected please see our FAQ.