We know that making sure you have the right charging cable for your Electric Vehicle or Plug-in Hybrid can by challenging. No matter how much meticulous research you do, advice you take or even cables you try.
It's difficult to know exactly what cable is going to be perfect for you, Is a 5 metre cable long enough? Should I go for a coiled cable over straight? Until you get out on the road in your 'day to day' life, you can never be sure.
And what if that 'day to day' routine changes? Charging stations at your new job are further away or even none existent, your new EV uses a different cable type, or you simply leased your EV for a few years and now no longer need a charging cable.
Put simply, we guarantee to buy back your used Charging Cable or EVSE when you no longer need it or your circumstances change.
How much we pay you for your cable will depend on how long ago you bought it from us, and is worked out as a percentage of the purchase price. The table below makes it clear exactly how much you can expect should you wish to return your cable.
|Time Since Purchase||Cash Offer||4EV Credit|
|Up to 1 Month||70% Of Purchase Price||75% Of Purchase Price|
|1 - 3 Months||60% Of Purchase Price||65% Of Purchase Price|
|3 - 6 Months||35% Of Purchase Price||40% Of Purchase Price|
|6 - 12 Months||25% Of Purchase Price||30% Of Purchase Price|
You buy a 5 Metre 32 Amp Straight cable at £159.99. After using the cable for 2 Months you realise it's a little short for your use and you wish to return the working cable. We will pay you £95.99 or add a credit to your 4EV account of £103.99 towards a different cable.
If you have bought your cable from us and would like to return it under our Guaranteed Buy Back scheme, great! just head on over to the Contact Us page and let us know.
We'll need a bit of information from you to get started so if you could include your original Order ID, information regarding the condition of the cable and whether you would like a cash offer or 4EV credit it will speed things along.
Once we've got this information we will let you know what you can expect to receive for your cable before you decide to send it back to us. Simples!
So, here's the catch you say! Nope. No catch, we really do guarantee to buy back your cable when you no longer need it. We do have a couple of ground rules though. Nothing serious, just a few terms and conditions you might say.